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Mitsubishi Motors Premieres the All-New Destinator in Indonesia
Tokyo, July 17, 2025 – Mitsubishi Motors Corporation (hereafter, Mitsubishi Motors) today unveiled the all-new Destinator midsize SUV in Indonesia. The Destinator will be showcased at the 32nd GAIKINDO Indonesia International Auto Show1, which opens on July 23, with sales to begin the same day. The new model will also be introduced in other ASEAN markets, including Vietnam and the Philippines, as well as in South Asia, Latin America, the Middle East, and Africa.
Developed under the product concept of a “Confidence Booster for Energetic Families,” the all-new Destinator is a seven-seat midsize SUV featuring a spacious three-row layout. It was named the Destinator in the hopes that it will empower drivers and their beloved families to pursue new destinations with confidence. The Destinator combines a refined, authentic SUV design with a spacious, premium interior that ensures comfort for everyone on board. It also delivers powerful, exhilarating acceleration and safe, reliable driving performance across various road and weather conditions.
“The all-new Destinator is a seven-seater SUV designed to encourage families to embark on adventures in comfort,” said Takao Kato, president and chief executive officer, Mitsubishi Motors. “This marks the third global strategic model born in Indonesia, following the Xpander crossover MPV and the Xforce3 compact SUV, and it will be marketed globally with a focus on the ASEAN region. Our operations in Indonesia are a cornerstone of Mitsubishi Motors’ business, and by expanding the production and sales of the Destinator and other models, we are committed to contributing to the growth of the Indonesian automotive industry and the local economy, while delivering vehicles that inspire and delight customers around the world.”
Key features
- Refined, authentic SUV design
- A commanding presence with a stable stance
- Dynamic side profile hints at SUV capability and powerful performance
- Acrylic grille adds a touch of luxury and innovation to the bold front face
- Rear design blends rugged capability with everyday practicality
- Spacious, premium interior that ensures comfort for everyone on board
- Three-row seating with generous space for all passengers
- Panoramic sunroof and 64-color ambient lighting for a premium feel
- Ample storage and convenient utilities at every seat
- 3-inch Smartphone-link Display Audio (SDA) and 8-inch digital driver display enhance driving comfort
- Dynamic Sound Yamaha Premium for an enjoyable sound experience
- Powerful, exhilarating acceleration and safe, reliable road handling across various road and weather conditions
- 5-liter turbo engine and CVT deliver powerful, responsive acceleration
- Five drive modes optimize performance across varying road conditions
- Suspension tuned for comfort on ASEAN roads
- High ground clearance and clear visibility for confidence on rough roads
- Advanced driver assistance and connectivity features for safety and ease
- Refined, authentic SUV design
- A commanding presence with a stable stance
The design concept is anchored in two keywords: “Gravitas & Dynamism.” “Gravitas” evokes a commanding presence and a sense of solidity, expressed through proportions that combine a stable stance with a firm hold on the ground and a spacious three-row cabin that ensures comfort. The front nose features a sleek horizontal profile with rich dimensionality, emphasizing its strong, confident look. Blacked-out pillars and smooth, flowing surfaces that gently embrace the vehicle further enhance the impression of a spacious, open cabin.
- Acrylic grille adds a touch of luxury and innovation to the bold front face
At the front, the Dynamic Shield concept highlights the vehicle’s powerful performance and protective presence, reflecting care for both the people and the vehicle itself. The front grille, symbolizing the performance of the powertrain, is seamlessly integrated with the left and right bumpers to create a sense of depth. For the all-new Destinator, the grille, lights and bumpers are designed with strong horizontal and vertical elements, further enhancing the impression of power and stability. The grille features a layered design, with a honeycomb-patterned inner grille beneath a transparent acrylic surface, adding a three-dimensional look that combines luxury with innovation.
- Dynamic side profile hints at SUV capability and powerful performance
“Dynamism” is embodied in a design bursting with energy and motion. This is expressed through high ground clearance and 18-inch wheels that enable excellent road handling and maneuverability on rough roads. The large-diameter wheels, framed by sculpted front and rear fender flares that echo muscle lines of a well-trained athlete, portray the vehicle’s toughness and powerful performance expected of an SUV. Bold front and rear skid plates, along with side protectors, emphasize the vehicle’s ruggedness and all-around protection.
- Rear design blends rugged capability with everyday practicality
To highlight the Destinator’s rugged SUV capability, the rear design showcases the Hexaguard Horizon concept, a hexagonal motif inspired by the spare tires on the back of the legendary Pajeros. The richly contoured tailgate emphasizes practicality while giving the vehicle a bold presence. T-shaped LED daytime running lights and rear tail lights project a wide profile, while their vertical orientation reinforces the vehicle’s solid stability.
- Spacious, premium interior that ensures comfort for everyone on board
- Three-row seating with generous space for all passengers
The spacious, high-quality interior is designed for seven passengers and ensures comfort for everyone on board. Wrapped in soft, premium material that adds class to the interior, the instrument panel features a dynamic shape that extends to the door trim to create an expansive feel.
First-row seats offer ample headroom and a snug, supportive design for enhanced comfort. The seat features a slimmer shoulder profile, making it easier to turn around and communicate with rear passengers. The second row provides ample headroom and shoulder space, while the third row delivers high hip points and spacious knee room, providing extra legroom for lasting comfort on long drives. Furthermore, dedicated rear air vents for the third row are also provided, ensuring a comfortable ride for all passengers.
- 12.3-inch SDA and an 8-inch digital driver display enhance driving comfort
The instrument panel integrates the SDA and driver display into a large, monolithic display panel. The 12.3-inch SDA system creates a modern aesthetic and enhances driving enjoyment, presenting a variety of content including a multimeter layout that pays homage to the iconic triple meter of the Pajero. The display also provides access to features such as the panoramic sunroof, ambient lighting, and connectivity functions. Meanwhile, the 8-inch digital driver display offers key driving information with clarity, including pop-up notifications for selected drive modes, making it easy for the driver to switch between modes intuitively.
- Dynamic Sound Yamaha Premium for an enjoyable sound experience
The Destinator comes with the Dynamic Sound Yamaha Premium audio system, developed in collaboration with Yamaha Corporation (hereafter, Yamaha). The eight-speaker setup, with interior acoustics finely tuned for the Destinator by Yamaha’s sound meister, creates a rich, immersive, and powerful audio environment for the entire family. With four optimized modes – designed for all seats, the driver’s seat, the front seats, or rear seats – the system ensures that everyone on board enjoys high-quality, high-fidelity sound from any seat in the vehicle, making every drive more comfortable and enjoyable.
- Ample storage and convenient utilities at every seat
Smart storage solutions enhance comfort at every seat, making both everyday rides and long trips more enjoyable. Multiple drink holders are thoughtfully placed throughout the cabin, including the door trims and the center console. Seatback tables and seatback pockets on the front seats for tablets and other personal devices add extra convenience. Each row offers access to both Type A and Type C USB ports, keeping all passengers comfortably connected and making long drives even more relaxing.
Although the interior is designed to prioritize comfort for passengers, the Destinator also offers generous luggage space. Even with the third-row seats in use, there is still room for items such as four gallon-sized water bottles. With a 40:20:40 split in the second row and individually folding 50:50 seats in the third, various seat configurations are available, and both rows fold flat to create a spacious cargo area – perfect for carrying long items and diverse loads.
- Panoramic sunroof and 64-color ambient lighting for a premium feel
The all-new Destinator features a panoramic sunroof, offering a wide opening that enhances the sense of openness in the cabin. In addition to having a control switch on the map light unit, the Destinator is the first Mitsubishi vehicle to provide sunroof controls in the SDA system. Users can customize the interior to their liking via the SDA screen, adjusting the glass and sunshade opening in five-percent increments or tilting the glass upward for added air flow.
The cozy and inviting cabin is also equipped with ambient lighting that elevates nighttime drives with a refined, upscale feel. Ambient LED lighting is installed in the instrument panel as well as the front and rear door trims. In another first for the Mitsubishi lineup, the Destinator offers 64 ambient lighting color choices that can be controlled through the SDA system to suit one’s mood. It can be set to stay on continuously, cycle through colors every two seconds, or fade in and out in a gentle pulse, allowing users to create a relaxing atmosphere tailored to their preferences.
- Powerful, exhilarating acceleration and safe, reliable road handling across various road and weather conditions
- 5-liter turbo engine and CVT deliver powerful, responsive acceleration
The all-new Destinator is equipped with a 1.5-liter MIVEC turbo engine based on the proven design of the 4B40 turbo engine. It features a water-cooled intercooler5 and a high expansion ratio cycle (Atkinson cycle)6 to achieve both powerful acceleration and high fuel efficiency. With a maximum output of 120 kilowatts (kW) and a maximum torque of 250 newton meters (Nm), it offers an exhilarating ride with smooth and responsive acceleration.
The transmission features a Continuously Variable Transmission (CVT) that provides linear acceleration based on the amount of accelerator input, ensuring a response that faithfully reflects the driver’s intentions. Whether navigating city streets or cruising on the highway, the CVT provides smooth and quiet performance. When more power is needed, such as overtaking on an uphill or merging onto highways, the system delivers direct, powerful acceleration, offering a dynamic and responsive driving experience.
- Five drive modes optimize performance across varying road conditions
While adopting a front-wheel drive system, the all-new Destinator leverages Mitsubishi Motors’ all-wheel control technology to deliver a safe, reliable, and comfortable driving experience. This ensures confident road handling unique to SUVs across a variety of road surfaces and weather conditions. The system integrates multiple controls – including the Active Yaw Control (AYC), which adjusts the driving force of the left and right front wheels for enhanced cornering performance; traction control to manage tire slippage; as well as engine and power steering control – enabling stable performance across a wide range of road conditions.
Drivers can choose from five drive modes tailored to different road surface conditions. Designed for rainy roads, Wet mode provides high stability and reduces the risk of tire slippage, while Tarmac mode offers nimble, precise handling on winding paved roads and sharp responsiveness when pulling away from traffic jams. Normal mode is well-balanced for everyday driving, Gravel mode reduces skidding and ensures reliable handling on unpaved roads, and Mud mode achieves powerful road handling even on muddy, rough terrain. Together, these modes promote a reassuring and enjoyable drive across a variety of driving scenarios.
- Suspension tuned for comfort on ASEAN roads
The suspension employs MacPherson struts for the front and torsion beams for the rear, enhancing straight-line and maneuvering stability while also improving ride comfort. In addition to extensive testing on a Japanese course engineered to simulate ASEAN roads, the suspension was repeatedly evaluated and fine-tuned in Indonesia to deliver a smoother, more comfortable ride even on rough and uneven surfaces. Designed with ASEAN driving in mind – where U-turns are common – the steering wheel offers an easy-to-grip shape and a responsive gear ratio for improved maneuverability during U-turns and parking.
- High ground clearance and clear visibility for confidence on rough roads
The all-new Destinator offers a high 214 mm ground clearance (244 mm without under cover) and excellent forward visibility, making it easier to drive on rough roads or in heavy rain. Its 21.0 degree approach angle, 20.8 degree ramp breakover angle, and 25.5 degree departure angle also help avoid contact with obstacles on rough roads and large bumps, giving the driver more confidence and peace of mind.
- Advanced driver assistance and connectivity features for safety and ease
The all-new Destinator adopts Mitsubishi Motors Safety Sensing, an advanced driver assistance system. It includes Adaptive Cruise Control (ACC), which tracks acceleration, deceleration, and stopping of the vehicle in front, and cruises while maintaining a preset distance between vehicles; Forward Collision Mitigation system (FCM); Blind Spot Warning (BSW); Rear Cross Traffic Alert (RCTA); Automatic High Beam (AHB); Leading Car Departure Notification (LCDN); and Multi Around Monitor, providing a high level of preventive performance. Along with six SRS airbags, the Destinator ensures collision safety performance with the high-rigidity body, which both absorbs energy and minimizes cabin deformation in the event of a crash.
Furthermore, the Destinator offers connected features to enhance safety and comfort. To protect passengers in emergencies, the system offers enhanced call center support, including automatic alerts when airbags deploy and a one-touch emergency call system that requests rescue assistance in the event of an accident or breakdown. For added convenience, drivers can use their smartphone to check fuel levels and vehicle location, and activate the air conditioning.
Specifications (Indonesian specifications)
|
Drive system |
2WD | ||
| Dimensions | Overall length, width, height | mm | 4,680 x 1,840 x 1,780 |
| Wheelbase | mm | 2,815 | |
| Tread, front | mm | 1,580 | |
| Tread, rear | mm | 1,590 | |
| Ground clearance | mm | 214 (244 7) | |
| Weight | kg | 1,495 | |
| Seating capacity | persons | 7 | |
| Performance | Minimum turning radius | m | 5.4 |
| Approach angle | Degrees | 21.0 | |
| Ramp breakover angle | Degrees | 20.8 | |
| Departure angle | Degrees | 25.5 | |
| Engine | Code | 4B40
(MIVEC turbocharged with intercooler) |
|
| Type | DOHC 16-valve, 4 cylinders | ||
| Bore x stroke | mm | 75.0 x 84.8 | |
| Displacement | cc | 1,499 | |
| Compression ratio | 11.0 | ||
| Maximum output | kW/rpm | 120 / 5,000 | |
| Maximum torque | Nm/rpm | 250 / 2,000-4,000 | |
| Fuel injection system | DI + MPI | ||
| Fuel type | High-octane gasoline | ||
| Fuel tank capacity | L | 45 | |
| Transmission | Type | CVT | |
| D range | 2.631 – 0.378 | ||
| Reverse | 1.96 | ||
| Final drive | 6.386 | ||
| Steering, suspension, brakes
and tires |
Steering type | Rack and pinion
(electric power steering) |
|
| Suspension, front | MacPherson struts | ||
| Suspension, rear | Torsion beams | ||
| Brakes, front/rear | Disc brakes | ||
| Tires | 225/55R18 | ||
ABOUT MITSUBISHI MOTORS VIETNAM
Mitsubishi Motors Vietnam Co., Ltd. was established in 1994 as the official distributor of Mitsubishi Motors Japan in Vietnam and is one of the first joint venture automotive manufacturing and distribution companies in Vietnam.
Over 30 years of “Drive Ahead Together for Everyday Adventure” with Vietnamese people, Mitsubishi Motors Vietnam has continuously innovated to bring optimal models for Vietnam’s terrain and weather, ensuring Safety, Peace of Mind, and Comfort. We continuously improve products and services to create the most satisfying customer experience. Mitsubishi Motors Vietnam is committed to being a reliable companion, inspiring the spirit of adventure and conquering every challenge.
Currently, Mitsubishi Motors Vietnam distributes 7 car models:
- 7-seater cars: Xpander, Xpander Cross, Outlander, Pajero Sport
- Pickup trucks: All-New Triton
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CUSTOMERS INFORMATION PRIVACY POLICY
Notice and Approval
(Latest updated on 30 June 2023)
Mitsubishi Motors Vietnam Co., Ltd. (“MMV” or “We”) recognizes the importance of customers’ personal data management (“Customers” or “You”), and will make our every effort to protect customers’ personal data as prescribe by Vietnamese law.
This Customer Information Privacy Policy (“Privacy Policy”) is our official notice, as controller and/or processor, about related matters of personal data process, including:
- The type of personal data we collect and the manner in which we collect it;
- The purposes for which we process your personal data;
- The parties who are allowed to process you personal data and other related parties;
- Your rights and obligations as a data subject;
- Duration of processing of your personal data;
- Unexpected consequences, potential damage;
- Other related issues.
By registering to use or use our products or services or by allowing us to process your personal data, you accept the terms and conditions described in this Privacy Policy.
- Type of personal data we collect and how we collect it
- Depending on your consent and legislative requirements, we may collect and process any personal data, be it information in symbols, scripts, numerals, images, sounds or similar in electronic form associated with a specific person or that helps identify a specific person, including basic personal data and sensitive personal data including but not limited to the following categories of personal data:
- Contact information or identical information: name, date of birth, gender, occupation, nationality, marital status, address, telephone numbers, email address, passport information, ID information (or other identical information including but not limited to issuance date, place of issuance, etc.), driving license number, license plate number and other information.
- Your accesses to MMV Website or MMV applications: time of accessing, connecting and usage time of MMV website or MMV application (items click or commands made).
- Any information input or agreed to provide MMV when accessing MMV website or application or your interaction with MMV via signature, pictures, videos, comments and location.
- Depend on your consent and legislative requirements, Information automatically collected by us, including:
- Devices information and usage: collecting information from devices (computers, tablets, smart phones, etc.) connecting to MMV websites or for storage or MMV applications. MMV might collect IP addresses, device identifiers, browser type, internet service provider, hardware versions, operating systems, and version of applications. MMV might record information and store it in log files when you use and interact on MMV websites. That information might include sources and last visited pages, indicators on date and time, search terms and data on sequence of visited pages.
- Location information: collecting location information from devices connecting to MMV websites or storage or MMV application. Location information might be collected via geolocation features at your devices or under other forms such as your IP Address to identify your geographic area.
- Collecting and tracking information on your behaviors at MMV website, we may use your cookies and web beacon and other similar information for those purpose. These technologies might be provided by third parties. We may use session cookies (they will be deleted when you closed your website browsers) and permanent cookies (they will remain in operation even after the web browser has closed and they can be remembered login details and passwords, so web users don’t need to re-enter them every time using MMV’s website). Most of the website browsers are allowed you to customize your cookie setting; however, some of our websites might not effectively work if you are disable those cookies. Web beacon is made up of a clear file, usually a pixel, that we or the third party can track users’ activities on MMV website and provide customized advertisement to be posted. Other tracking information and advertisements, including the refused options shall be brought to the following parts of this policy.
- Social Network utilities: Websites and mobile applications including social networks such as: Facebook, Twitter, Instagram, Snapchat, Google Plus, Pinterest, YouTube and others. Such features might collect information on IP addresses, pages visited within our Website, and these features might create cookies or using other tracking technologies. Features and social network appliances might be created by third parties or directly created on MMV websites. Interaction with such features is under data privacy policies of providers providing such features.
- Depending on your consent and legislative requirements, we may collect and process any personal data, be it information in symbols, scripts, numerals, images, sounds or similar in electronic form associated with a specific person or that helps identify a specific person, including basic personal data and sensitive personal data including but not limited to the following categories of personal data:
1.3. Depend on your consent and legislative requirements, we, and processor on behalf of us via contract/agreement, may collect and process above mentioned data provided by you upon your request or during us providing you with any of our products and services, and from a variety of sources, including but not limited to:
1.3.1. your visit to our dealers, accessing to MMV website, downloading MMV applications, contacting to MMV under any forms and other sources (such as events, fairs and exhibition events which MMV attended or organized, your interaction with MMV via social media, from third parties, etc.);
1.3.2. your verbal and written communications with us and/or our data processors;
1.3.3. files generated by the website you visit (cookies) or similar devices/monitoring tools; and/or
1.3.4. from third party sources, including but not limited to survey operators, social media, marketing, data aggregators, service providers, our partners, the source from which you have consented to the data collection and processing, or the source from which the collection is, data processing required or permitted by law.
- Usage Purpose of Personal Data
- MMV and our processors shall only process Personal Data for one or some of the following purposes:
- Understanding your interests and hobbies so that MMV websites or MMV applications, related products and services of MMV can be customized and innovated according to your preferences, such as sending advertising documents, locating nearest dealers, schedule for vehicle experience or arrange services related to MMV vehicles or products;
- Ask you to comment or participate in the surveys (either directly or by a third party authorized by MMV) about our vehicles, products or services and our distributors;
- Our feedback on subscription schedules and customer requests for other services, vehicle experience schedules or appointments related to the customer or MMV’s vehicles or products that are interested or possessed by customers;
- Contacting you for the above mentioned purposes by post, telephone, e-mail, instant message or automatic notification;
- Respond to customers’ questions and complaints;
- Manage and maintain your customer account on our system;
- Conduct market research, surveys and data analysis related to our business;
- For any other purpose required or permitted by any laws, regulations, guidelines and/or by competent regulatory authorities; and
- Perform other activities related to the provision, operation, administration of our products and/or for such other purposes as we deem appropriate from time to time.
2.2 Personal Data may be used as needed to comply with applicable regulations and legal obligations. Such uses include, but are not limited to, uses of the information for compliance reasons, legal requirements, audits and claims (including disclosure of this information related to legal proceedings or litigation) and other ethical requirements and compliance reporting.
- How do we share your personal data
We may share your personal data with:
- MMV’s internal departments;
- MMV Authorized Dealers;
- Service providers appointed by MMV, including but not limited to: Data processors acting on our behalf through contracts/agreements, third parties providing cookies, web beacons and similar services;
- Competent authority;
- Other organization, individual or unit as regulated by law.
- Customers Rights
4.1 General Rights
You have the right to request MMV to assist you in accessing, providing, correcting, canceling, withdrawing your consent, restricting or objecting to the processing of your personal data. We will, in reasonable endeavours, comply with your request within 72 hours of receiving a complete and valid request from you. Depending on our decisions and the law, these rights may be limited, for example, if fulfilling your request will reveal another person’s personal information, or if you ask us to destroy information that we must retain in accordance with the law. In that case, we will inform you of the reason for not agree to your request.
4.2 Rights and options regarding to direct marketing
4.2.1 Have an opportunity to choose (opt-in) (consent) to use your contact information for direct marketing purposes when we ask you to provide contact information.
4.2.2 If you do not want us to send you direct marketing information, or use your personal information to make document related to direct marketing, or to submit your contact information to third parties for marketing purposes, you may request us not to do this, at any time, by:
- Reply to a direct marketing e-mail by pressing the ‘unsubscribe’ key;
- Changing privacy settings in an app (if available on the app);
- Contacting us directly;
- Following the denial or unsubscribe instructions outlined in our related correspondence.
- Duration of processing of your personal data
We will only process your personal data from the moment we receive your valid consent, except in cases where the processing of personal data does not require your consent in accordance with the law We will retain your personal data for as long as necessary to maintain the relationship with the customer and respond to your interests and/or ours or for such other period as the purposes for the processing of your personal data remain valid.
- Withdrawal of consent and consequences
Where you exercise your right to withdraw your consent to the collection, use, processing and disclosure of your personal information, such withdrawal may limit our data processing activities as mentioned in this Privacy Policy, restrict, suspend, cancel, prevent, or prohibit, as the case may be. We shall not be liable to you for any loss incurred, and our legal rights shall be expressly reserved with respect to such limitation, limitation, suspension, cancellation, prevention, or prohibition. The withdrawal of consent does not affect the lawfulness of our data processing that was consented to by you prior to the withdrawal of consent.
- Commitment to Privacy
MMV only collects Personal Information in an appropriate manner and necessary scope for our purposes set out in this Privacy Policy. And we maintain appropriate measures to ensure the safety, integrity, accuracy, and confidentiality of the information provided by our customers.
The confidentiality of personal and private information of customers is absolute and this information will not be disclosed to any third party unless there is prior consent of the customer or upon request from the competent authority. In addition, we also take necessary and appropriate measures to ensure that third parties also take security measures for the information we provide to them. We also take appropriate measures so that customers can update and adjust information when provided information is incorrect.
- Unexpected consequences, potential damages
During the process, your personal data may be falsified, lost, deleted, damaged, accessed unauthorised or exposed, due to unexpected technical problems or personal data breaches, and are likely to lead to consequences, unwanted damage. For example, affecting or harming your safety, physical or mental health, or causing financial damage to you and/or us. We will do our best to prevent unwanted consequences or damages from occurring.
- Links to MMV Website or Applications
Our website or applications may, from time to time, may be link to or from the websites of our network of partners, advertisers and companies in corporation. MMV shall not be responsible for the content of any website connected to the website or application of MMV. You must ensure that read the privacy notice and legal terms and conditions applicable when accessing a third-party website or downloading a third-party application, it is your responsibility to ensure that you have read the privacy notice and the legal terms and conditions applicable to the website or that application.
- Update Customers Information Privacy Policy
This Privacy Policy may be updated from time to time. Accordingly we will update the date at the beginning of this Privacy Policy and encourage you to check the changes to this Privacy Policy published on the MMV website. In some cases, we may also proactively notify customers about specific data processing activities or important changes to this Privacy Policy, if required by law.
- Contact us
Please contact us for any inquiry regarding our personal data process at:
- Hotline: 18001514
- Email: cskh@mitsubishi-motors.com.vn
CUSTOMERS INFORMATION PRIVACY POLICY
Notice and Approval
(Latest updated on 30 June 2023)
Mitsubishi Motors Vietnam Co., Ltd. (“MMV” or “We”) recognizes the importance of customers’ personal data management (“Customers” or “You”), and will make our every effort to protect customers’ personal data as prescribe by Vietnamese law.
This Customer Information Privacy Policy (“Privacy Policy”) is our official notice, as controller and/or processor, about related matters of personal data process, including:
- The type of personal data we collect and the manner in which we collect it;
- The purposes for which we process your personal data;
- The parties who are allowed to process you personal data and other related parties;
- Your rights and obligations as a data subject;
- Duration of processing of your personal data;
- Unexpected consequences, potential damage;
- Other related issues.
By registering to use or use our products or services or by allowing us to process your personal data, you accept the terms and conditions described in this Privacy Policy.
- Type of personal data we collect and how we collect it
- Depending on your consent and legislative requirements, we may collect and process any personal data, be it information in symbols, scripts, numerals, images, sounds or similar in electronic form associated with a specific person or that helps identify a specific person, including basic personal data and sensitive personal data including but not limited to the following categories of personal data:
- Contact information or identical information: name, date of birth, gender, occupation, nationality, marital status, address, telephone numbers, email address, passport information, ID information (or other identical information including but not limited to issuance date, place of issuance, etc.), driving license number, license plate number and other information.
- Your accesses to MMV Website or MMV applications: time of accessing, connecting and usage time of MMV website or MMV application (items click or commands made).
- Any information input or agreed to provide MMV when accessing MMV website or application or your interaction with MMV via signature, pictures, videos, comments and location.
- Depend on your consent and legislative requirements, Information automatically collected by us, including:
- Devices information and usage: collecting information from devices (computers, tablets, smart phones, etc.) connecting to MMV websites or for storage or MMV applications. MMV might collect IP addresses, device identifiers, browser type, internet service provider, hardware versions, operating systems, and version of applications. MMV might record information and store it in log files when you use and interact on MMV websites. That information might include sources and last visited pages, indicators on date and time, search terms and data on sequence of visited pages.
- Location information: collecting location information from devices connecting to MMV websites or storage or MMV application. Location information might be collected via geolocation features at your devices or under other forms such as your IP Address to identify your geographic area.
- Collecting and tracking information on your behaviors at MMV website, we may use your cookies and web beacon and other similar information for those purpose. These technologies might be provided by third parties. We may use session cookies (they will be deleted when you closed your website browsers) and permanent cookies (they will remain in operation even after the web browser has closed and they can be remembered login details and passwords, so web users don’t need to re-enter them every time using MMV’s website). Most of the website browsers are allowed you to customize your cookie setting; however, some of our websites might not effectively work if you are disable those cookies. Web beacon is made up of a clear file, usually a pixel, that we or the third party can track users’ activities on MMV website and provide customized advertisement to be posted. Other tracking information and advertisements, including the refused options shall be brought to the following parts of this policy.
- Social Network utilities: Websites and mobile applications including social networks such as: Facebook, Twitter, Instagram, Snapchat, Google Plus, Pinterest, YouTube and others. Such features might collect information on IP addresses, pages visited within our Website, and these features might create cookies or using other tracking technologies. Features and social network appliances might be created by third parties or directly created on MMV websites. Interaction with such features is under data privacy policies of providers providing such features.
- Depending on your consent and legislative requirements, we may collect and process any personal data, be it information in symbols, scripts, numerals, images, sounds or similar in electronic form associated with a specific person or that helps identify a specific person, including basic personal data and sensitive personal data including but not limited to the following categories of personal data:
1.3. Depend on your consent and legislative requirements, we, and processor on behalf of us via contract/agreement, may collect and process above mentioned data provided by you upon your request or during us providing you with any of our products and services, and from a variety of sources, including but not limited to:
1.3.1. your visit to our dealers, accessing to MMV website, downloading MMV applications, contacting to MMV under any forms and other sources (such as events, fairs and exhibition events which MMV attended or organized, your interaction with MMV via social media, from third parties, etc.);
1.3.2. your verbal and written communications with us and/or our data processors;
1.3.3. files generated by the website you visit (cookies) or similar devices/monitoring tools; and/or
1.3.4. from third party sources, including but not limited to survey operators, social media, marketing, data aggregators, service providers, our partners, the source from which you have consented to the data collection and processing, or the source from which the collection is, data processing required or permitted by law.
- Usage Purpose of Personal Data
- MMV and our processors shall only process Personal Data for one or some of the following purposes:
- Understanding your interests and hobbies so that MMV websites or MMV applications, related products and services of MMV can be customized and innovated according to your preferences, such as sending advertising documents, locating nearest dealers, schedule for vehicle experience or arrange services related to MMV vehicles or products;
- Ask you to comment or participate in the surveys (either directly or by a third party authorized by MMV) about our vehicles, products or services and our distributors;
- Our feedback on subscription schedules and customer requests for other services, vehicle experience schedules or appointments related to the customer or MMV’s vehicles or products that are interested or possessed by customers;
- Contacting you for the above mentioned purposes by post, telephone, e-mail, instant message or automatic notification;
- Respond to customers’ questions and complaints;
- Manage and maintain your customer account on our system;
- Conduct market research, surveys and data analysis related to our business;
- For any other purpose required or permitted by any laws, regulations, guidelines and/or by competent regulatory authorities; and
- Perform other activities related to the provision, operation, administration of our products and/or for such other purposes as we deem appropriate from time to time.
2.2 Personal Data may be used as needed to comply with applicable regulations and legal obligations. Such uses include, but are not limited to, uses of the information for compliance reasons, legal requirements, audits and claims (including disclosure of this information related to legal proceedings or litigation) and other ethical requirements and compliance reporting.
- How do we share your personal data
We may share your personal data with:
- MMV’s internal departments;
- MMV Authorized Dealers;
- Service providers appointed by MMV, including but not limited to: Data processors acting on our behalf through contracts/agreements, third parties providing cookies, web beacons and similar services;
- Competent authority;
- Other organization, individual or unit as regulated by law.
- Customers Rights
4.1 General Rights
You have the right to request MMV to assist you in accessing, providing, correcting, canceling, withdrawing your consent, restricting or objecting to the processing of your personal data. We will, in reasonable endeavours, comply with your request within 72 hours of receiving a complete and valid request from you. Depending on our decisions and the law, these rights may be limited, for example, if fulfilling your request will reveal another person’s personal information, or if you ask us to destroy information that we must retain in accordance with the law. In that case, we will inform you of the reason for not agree to your request.
4.2 Rights and options regarding to direct marketing
4.2.1 Have an opportunity to choose (opt-in) (consent) to use your contact information for direct marketing purposes when we ask you to provide contact information.
4.2.2 If you do not want us to send you direct marketing information, or use your personal information to make document related to direct marketing, or to submit your contact information to third parties for marketing purposes, you may request us not to do this, at any time, by:
- Reply to a direct marketing e-mail by pressing the ‘unsubscribe’ key;
- Changing privacy settings in an app (if available on the app);
- Contacting us directly;
- Following the denial or unsubscribe instructions outlined in our related correspondence.
- Duration of processing of your personal data
We will only process your personal data from the moment we receive your valid consent, except in cases where the processing of personal data does not require your consent in accordance with the law We will retain your personal data for as long as necessary to maintain the relationship with the customer and respond to your interests and/or ours or for such other period as the purposes for the processing of your personal data remain valid.
- Withdrawal of consent and consequences
Where you exercise your right to withdraw your consent to the collection, use, processing and disclosure of your personal information, such withdrawal may limit our data processing activities as mentioned in this Privacy Policy, restrict, suspend, cancel, prevent, or prohibit, as the case may be. We shall not be liable to you for any loss incurred, and our legal rights shall be expressly reserved with respect to such limitation, limitation, suspension, cancellation, prevention, or prohibition. The withdrawal of consent does not affect the lawfulness of our data processing that was consented to by you prior to the withdrawal of consent.
- Commitment to Privacy
MMV only collects Personal Information in an appropriate manner and necessary scope for our purposes set out in this Privacy Policy. And we maintain appropriate measures to ensure the safety, integrity, accuracy, and confidentiality of the information provided by our customers.
The confidentiality of personal and private information of customers is absolute and this information will not be disclosed to any third party unless there is prior consent of the customer or upon request from the competent authority. In addition, we also take necessary and appropriate measures to ensure that third parties also take security measures for the information we provide to them. We also take appropriate measures so that customers can update and adjust information when provided information is incorrect.
- Unexpected consequences, potential damages
During the process, your personal data may be falsified, lost, deleted, damaged, accessed unauthorised or exposed, due to unexpected technical problems or personal data breaches, and are likely to lead to consequences, unwanted damage. For example, affecting or harming your safety, physical or mental health, or causing financial damage to you and/or us. We will do our best to prevent unwanted consequences or damages from occurring.
- Links to MMV Website or Applications
Our website or applications may, from time to time, may be link to or from the websites of our network of partners, advertisers and companies in corporation. MMV shall not be responsible for the content of any website connected to the website or application of MMV. You must ensure that read the privacy notice and legal terms and conditions applicable when accessing a third-party website or downloading a third-party application, it is your responsibility to ensure that you have read the privacy notice and the legal terms and conditions applicable to the website or that application.
- Update Customers Information Privacy Policy
This Privacy Policy may be updated from time to time. Accordingly we will update the date at the beginning of this Privacy Policy and encourage you to check the changes to this Privacy Policy published on the MMV website. In some cases, we may also proactively notify customers about specific data processing activities or important changes to this Privacy Policy, if required by law.
- Contact us
Please contact us for any inquiry regarding our personal data process at:
- Hotline: 18001514
- Email: cskh@mitsubishi-motors.com.vn
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Cảm ơn Quý khách đã gửi yêu cầu lái thử xe, nhà phân phối Mitsubishi sẽ liên lạc với quý khách trong thời gian sớm nhất. Nếu quý khách có yêu cầu hoặc thắc mắc gì khác, vui lòng gọi điện đến số CSKH: 1800.1514 (giờ hành chính) hoặc gửi email đến cskh@mitsubishi-motors.com.vn
Trải nghiệm Xpanderngay hôm nay!
Vui lòng để lại thông tin, chúng tôi sẽ liên hệ ngay với bạn
Cảm ơn Quý khách đã gửi yêu cầu lái thử xe, nhà phân phối Mitsubishi sẽ liên lạc với quý khách trong thời gian sớm nhất. Nếu quý khách có yêu cầu hoặc thắc mắc gì khác, vui lòng gọi điện đến số CSKH: 1800.1514 (giờ hành chính) hoặc gửi email đến cskh@mitsubishi-motors.com.vn
Trải nghiệm Xpanderngay hôm nay!
Vui lòng để lại thông tin, chúng tôi sẽ liên hệ ngay với bạn
Cảm ơn Quý khách đã gửi yêu cầu lái thử xe, nhà phân phối Mitsubishi sẽ liên lạc với quý khách trong thời gian sớm nhất. Nếu quý khách có yêu cầu hoặc thắc mắc gì khác, vui lòng gọi điện đến số CSKH: 1800.1514 (giờ hành chính) hoặc gửi email đến cskh@mitsubishi-motors.com.vn